Paralegal / Legal Intake Coordinator

Position Title: Paralegal / Legal Intake Coordinator

FTE: 2-3 days a week

Employment Type: Casual or fixed term

Location: Melbourne, Australia

Modern Award: Legal Services Award

About the role

We’re looking for a motivated and detail-oriented person for a role supporting both legal intake and general paralegal work. This role is ideal for someone who enjoys the structure of intake work while also contributing across broader paralegal tasks. Working days will ideally be fixed to certain days; however, we are flexible depending on the successful applicant and the needs of the business.

Creating a safe and inclusive work environment

At Hive Legal we are committed to providing a safe and inclusive work environment where every individual is treated with dignity and respect. We have a zero-tolerance policy for any form of sexual harassment, bullying, discrimination or inappropriate conduct.

All recruitment and selection procedures and decisions will reflect Hive Legal’s commitment to providing equal opportunity by assessing all potential candidates according to their skills, knowledge, qualifications and capabilities.

Hive Legal encourages Aboriginal and Torres Strait Islander people and minority and underrepresented people to apply.  

Background screening

Before applying for this position please note you will be required to provide:

• Reference checks: We will require a minimum of two referees. We will require their full name, job title, company name, email address, and phone number.
• Criminal and identity verification: If you proceed to the final round of interviews, you will be required to obtain a National Police Check through Victoria Police or an alternative provider before any employment offer is made.
• Educational/qualification verification: You will be required to upload official documentation from your educational institution confirming your educational qualifications.  

Key responsibilities

• Monitor the paralegal and operations inbox, action tasks, and maintain organised files and records.
• Manage intake for legal matters, including documentation, categorisation and prioritisation in line with client retainer arrangements.
• Act as an intake contact and triage requests to the appropriate legal team members.
• Prepare status reports on ongoing matters and workflow activity.
• Use reporting tools to track workflows and support visibility across matters.
• Conduct legal research, fact gathering and information retrieval, including relevant statutes, decisions and articles.
• Analyse and summarise documents, prepare file notes, and undertake initial agreement reviews for lawyer review and finalisation.
• Prepare and proofread first drafts of documents, tenders, policies, , CPD materials and training modules.
• Support operations with administrative tasks, including matter management, billing, document formatting, mail and front-of-house support.

Qualifications

Experience

• Two or more years’ experience in a paralegal or legal operations role, preferably with exposure to intake and triage processes.
• Familiarity with legal operations tools like Xakia, NetDocuments, Actionstep or similar platforms is a plus.

Skills

• Strong organisational and time management skills, with the ability to handle multiple tasks and priorities simultaneously.
• Excellent communication and interpersonal skills, capable of working across various teams.
• Proficiency in legal research tools, practice management systems, document management systems, and Microsoft Office applications, including Excel, Word and PowerPoint.

Education

Paralegal certification or relevant legal background (degree or experience) preferred.

Timeline

• Applications open: Tuesday, 16 June 2026
• Applications close: Friday, 26 June 2026

Want further information?

Please contact sandra.toma@hivelegal.com.au for further information.

How to apply

All applications must come through HiveScout – Legal Intake Coordinator / Operations Coordinator.